Elara

Additional Information

• Orders once confirmed cannot be canceled.
• Colors may slightly vary due to lighting, photography, and screen resolution.
• Product measurements may vary by 1–2 inches due to fabric and stitching.
• Raanai.pk is not responsible for delays caused by courier services or unforeseen circumstances.
• Customers are responsible for providing accurate delivery details.
• In case of failed delivery due to incorrect information, re-shipping charges may apply.
• Items may appear slightly different from images due to handcrafted or printed designs.

Exchange Policy

Raanai.pk offers an online exchange-only policy on all eligible products. We do not offer refunds or money-back guarantees.

You may request an exchange if:

• The product received is defective, damaged, or incorrect.
• The item is unused, unwashed, and in its original packaging.
• The exchange request is submitted within 48 hours of delivery.

Please note:

• All exchanges are processed online through our support team.
• Exchange requests are subject to stock availability.
• Customers must provide clear images or video proof of the issue.
• Items purchased during sales, promotions, or with discount codes may not be eligible for exchange.
• Raanai.pk reserves the right to decline any exchange request that does not meet the above conditions.

Shipping

Raanai.pk ships orders across Pakistan through trusted courier partners.

Estimated delivery time is shared at checkout and may vary based on location and order volume.

Please note that shipping charges (if applicable) are calculated at checkout. Free shipping offers are valid only during promotional campaigns and subject to terms.